Privacy
Your texts with Caretaker
How we handle your number and messages when you text (855) 573-6023.
Who we are
Caretaker is operated by Webstory Tech Inc., a British Columbia company, 3578 146A Street, Surrey BC V4P 1B2, Canada. Questions or requests: tiger@webstory.app.
What we collect
Your mobile number, the messages you send and receive, delivery status, and a record of your choices, such as when you asked us to stop.
How we use it
- To answer your questions and follow up on the conversation you started.
- To remember and respect your choices, including when you ask us to stop.
An AI assistant writes most replies. A person from our team can read the conversation and take over.
Who helps us
Twilio delivers the texts. Anthropic provides the AI model that writes replies. TypeSafe's Jev model checks messages to route them. Deepgram turns voice messages into text; with one it also gets names we already know, such as yours and ours, so it hears them right, and it doesn't use your recordings to improve its models. Voyage AI turns our knowledge, and the search words drawn from your question, into embeddings so we can search it; it doesn't keep this data or train on it. Supabase stores the conversation and Vercel hosts the service. They handle your information only to provide these services to us.
We do not sell, rent or share your mobile number or your text-messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.
Your choices
Tell us in the chat, in your own words, if you don't want any more messages, and we'll stop. Texting STOP always stops all texts from this number. You can ask us what we hold about you, to correct it, or to delete it by writing to tiger@webstory.app. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
How long we keep it
We keep your messages while we need them to help you and run the service, and delete them when you ask. We keep a record of your opt-out as long as we need it to honour it.